Susan Jordan

Director of Information Technology and Process

As Director of Information Technology and Process, Susan is responsible for the strategic planning and implementation of Firm technologies to enhance service delivery. She uses her experience in business process analysis to align Firm resources with evolving client needs.

After spending over 20 years as a Chief Information Officer, Susan believes that constant evaluation of business processes for effectiveness and efficiency, coupled with leveraging the right technologies, is key to remaining competitive in today’s markets.

Susan has worked all over the US assisting clients in both the public and private sectors as a consultant to help clients design, test, implement, and roll out multi-million dollar solutions that best fit their business needs. She has worked alongside engineers and analysts from KPMG, Oracle, Microsoft, EDS, IBM, Unisys, and Cisco to design and develop small and large scale solutions.